Returns & Refunds Policy

Cancellation, Returns & Refunds Policy

Order Cancellation

We accept order cancellations before the product is shipped or produced. If your order is successfully cancelled, you will receive a full refund. Unfortunately, we cannot cancel the order once the product has been shipped.

Returns

We accept returns within 14 days after product delivery. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. You must provide a receipt or proof of purchase. Please contact our customer service team at support@havris.comto confirm the correct return address before sending your package.

Notes

Custom or personalized items are not eligible for return or refund.

If the return is caused by the customer (e.g., wrong size or color), the customer is responsible for the shipping cost.

If the return is due to our fault (e.g., damaged or incorrect item), we will cover the shipping cost.

No restocking fee will be charged for returned products.

Refunds

Once we receive and inspect your returned item, we will send you an email notification confirming receipt and inform you of the approval or rejection of your refund request. If approved, the refund will be processed and automatically credited to your original payment method within a certain number of days.

Late or Missing Refunds

If you haven’t received your refund yet, please:

Recheck your bank account.

Contact your credit card company—it may take some time before the refund is officially posted.

Contact your bank—processing times can vary.
If you’ve done all this and still haven’t received your refund, please contact us at support@havris.com

Customer Service

For all inquiries regarding returns, refunds, or cancellations, please contact our customer service team at support@havris.com